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Terms & conditions



  1. online shop is owned by KAWU Kotus J.Kotus A.Wozniak, GP
  2. To place an order for the items presented in store you must have registered company with valid VAT CODE. You can contact us by telephone number: +48 42 655 86 26.
  3. Registering at online store you consent to receive commercial information from the KAWU Kotus J., A. Woźniak SJ company.
  4. All prices listed in our store are net prices (not including 23% TAX).
  5. On-line orders can be made 24 hours a day throughout the whole week. However, orders placed on weekdays, beyond office hours (8 a.m.- 4 p.m.), on Saturdays, Sundays, public holidays and other breaks* will be considered on the following working day.
  6. *Information about such cases occurring sporadically in advance will be posted on the store.
  7. Each submitted order is confirmed by e-mail message generated automatically.
  8. Order will be accepted, after discharging all costs arising from it (the value of the ordered goods + cost of packing and shipping).
  9. The following forms of payment are available:
    1. bank transfer,
    2. personal advance payment by cash
    3. In case of no activity during 6 months period no orders, the payment will be changed to in advance.
  10. Available transport/delivery method:
    1. Generally we use GLS* (smaller packages up to 30kg) and Raben* (bigger shipments above 30kgs) , conditions will be introduced after placing the first order
      * Shippers name can vary upon the destination where the shipment is sent.
  1. Each order accepted for implementation will be confirmed via e-mail.
  2. Orders that arise any doubt, will be reviewed by our sells team witch contacts Customer via e-mail or telephone. In case we will not get respond from the Customer then the order will be canceled.
  3. service reserves the right to cancel orders placed for goods, which were priced incorrectly (too low / too high).
  4. Approximate delivery time (on the teritory of Poland) is 1-2 workin days since order was accepted for implementation. Delivery time for other European countries can vary upon the destination.
  5. In case of stock shortages the delay in proceeding of the whole order may occurs. You shall be immediately informed of this fact and if you do not agree to lead time then you may cancel the whole order, or just the positions that cause the delay.
  6. Due to the continuous works improvement of KAWU products, we reserve the right to change product specifications and photo materials.
  7. In accordance to the provisions of the Law Act from the 2nd of March 2000yr "on the protection of consumer rights and liability for damages caused by dangerous products," You have the right within 10 days of receipt of goods to cancel the contract without giving any reason. In the above case, you are obligated to inform us about that within 10 days of receipt of the goods and return it at your expense, intact* along with the original proof of purchase to the Seller. Goods must be given by the same date, which has been applied will withdraw from the contract. The money for the returned goods will be transferred to the indicated by the user's bank account within 7 working days of receipt of the returned product. The cost of returning goods is not refundable.
  8. *Returned products must have original packaging and can not have signs of use, or be damaged (this applies also to the original packaging).
  9. Ordering in online store is a legal contract of sale.
  10. Ordering in online store constitutes acceptance of the above regulations.
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